Frequently asked questions

What are the terms and conditions of The Times newspaper draw?

1. The prize draw (the "Prize Draw") is open to people aged 18 and over who provide their email address after submitting their entry.
2. Employees or agencies of Bug Storeys or The Times Newspaper Ltd their family members, or anyone else connected with the Prize Draw may not enter the Prize Draw.
3. Entrants into the Prize Draw shall be deemed to have accepted these Terms and Conditions.
4. By submitting your personal information you agree to receive emails from Bug Storeys  containing offers and developments that we think may interest you. You will be given the opportunity to unsubscribe on every email that we send.
5. To enter the Prize Draw you must provide an answer to the competition question, submit your name, email address and postcode.  No purchase is necessary.  If you have any questions about how to enter or in connection with the Prize Draw, please e-mail us at with "Bug Storeys Prize Draw question" in the subject line.
6. Only one entry per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed.
7. Bug Storeys accepts no responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by Bug Storeys.
8. The closing date of the Prize Draw is 23:59 on 16 April 2016.  Entries received outside this time period will not be considered.
9. One winner for the teacher training prize and one for the individual habitat prize will be chosen from a random draw of entries received in accordance with these Terms and Conditions.  The draw will be performed by a random, manual selection.  The draw will take place at 13:00 on 19 April 2016.
10. The winner to the teacher training competition will receive one half-day training session for up to 20 teaching staff of which 15 must be from at least four different primary schools in the region.  The session will be held by an ecologist and every attendee will be provided with a range of resources free of charge to use in their own schools.  The winner of the individual prize draw will receive a bug storeys habitat built by Bug Storeys staff in the winner’s private garden space.  The habitat is a purpose built structure comprising seven recycled European pallet and all of the associated materials.   
11. The prizes are redeemable in the UK only.  No entries from outside the UK will be accepted. 
12. The winners will be notified by email on 20 April 2016 and must provide a postal address to claim their prize. If a winner does not respond to Bug Storeys within 14 days of being notified by Bug Storeys, then the winner's prize will be forfeited and Bug Storeys shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize).  If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner's prize will be forfeited and Bug Storeys shall be entitled to select another winner.
13. The prizes will be delivered at a mutually convenient time for Bug Storeys and the prize winners.
14. The name and county of the winner can be obtained after 22 April 2016 by sending an email to
15. The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.
16. Bug Storeys retains the right to substitute the prize with another prize of similar value in the event the original prize offered is not available.
17. The winner will be required to take part in promotional activity related to the Prize Draw and the winner shall participate in such activity on Bug Storeys’ reasonable request.  The winner consents to the use by Bug Storeys both before and after the closing date of the Prize Draw for an unlimited time, of the winner's voice, image, photograph and name for publicity purposes (in any medium, including still photographs and films, and on the internet, including any websites hosted by Bug Storeys) and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the Prize Draw, all entrants consent to the same.
18. Bug Storeys shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen here, and in accordance with data protection legislation.  By entering the Prize Draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your Prize Draw entry, and for the purposes outlined in paragraph 14 above.
19. Bug Storeys accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the prize. Bug Storeys further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw. Nothing in these Terms and Conditions shall exclude the liability of Bug Storeys for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence.
20. Bug Storeys reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of Bug Storeys in all matters under its control is final and binding and no correspondence will be entered into.
21. Bug Storeys shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.
22. The Prize Draw will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts.
23. Promoter: The Times Newspaper Ltd

What do I have to do with the habitat once it’s built?


Enjoy it!  Spend as much time as you can making the most of the drawers so that you can see who is living there and what they are up to.  As far as looking after it, you should make sure that it is sufficiently watered in dry weather so that the wood continues to rot.  The rotting material provides food for the residents. You might want to add more materials to it in years to come; some more leaves, twigs and grass cuttings, everything else should last a long time.  Unlike other types of habitats, you certainly don’t need to clean it out!


How long will the habitat last?


Several years.  The structure and its foundations comprise a mixture of wood, which will decay over time.  It’s difficult to give you a precise answer as every single habitat is different, will be filled with slightly different materials and is likely to have different residents who will behave differently in it.  Our Rangers come out to see how the structure is settling between 3-6 months after the installation.  We’ll be delighted to come and see you in a few years to make sure that everything is working, as it should.


What is included in the price?


Your very own, unique Bug Storeys Habitat made of specifically sourced materials to suit the location of your build.  This means that if your build is near water or on clay soil for example we’ll put different materials into your habitat to attract the type of wildlife we think are likely to visit.


If you are a school our Rangers run an interactive assembly before the build to get everyone excited about the forthcoming event!  The Rangers involve all of the children in the construction of the habitat and each child receives a certificate praising them for their involvement.  The children (and teachers) take part in a Bug Hunt during the build to find and place the first residents in their new home.  Teachers are given Key Stage 1 & 2 materials to use in and out of the classroom; that’s everything they need to run lessons to achieve key learning outcomes – lesson plans, activities, pens, music CD’s and a USB stick with all of the materials so that they can print duplicate copies if they need them.  The children gain access to the first in our series of our fabulous eBooks for free. Our Rangers visit your school again within 3-6 months to check that everything is as it should be.


If it’s a Gardeners or Family package you order you get the build experience (if you would like it – some people might just want it ready to go, that’s fine too) a nature habitat completely unique to you – we promise that there won’t be another like it anywhere in the UK.  If you’re a family you’ll get some activities like Top Trumps and other games plus we give you access to the first in our series of our fabulous eBooks for free.


How long will the build take?


If you’re a school we like to spend the full school day constructing the habitat we can involve as many people as possible in the build – we find that they really enjoy taking part, it’s good fun.  So, that’s roughly from 8.30am – 4.30pm.  Our Bug Rangers take about 4 hours to deliver a family or gardeners package.  We also provide Birthday party packages and these are normally about 5 hours so that there is time for games and a special Bug Party tea!


Where does the wildlife come from?


From your neighbourhood.  Lots of people think that we arrive with a catalogue of bugs and small mammal in the back of our BugMobile – this is certainly not the case.  During the construction our Bug Ranger leads a Bug Hunt where the school children and their teachers or the family find, identify and rehouse insects into your Bug Storeys Habitat.  With all of the materials stored in the habitat, think of your Bug Storeys Habitat as a massive larder with lovely bunk beds on several floors.  We’ve included a hole for hedgehogs and you can expect your habitat to be very busy a few months after its installation.


Where do you get your materials?


The beauty of these habitats is that the majority, if not all, of the materials used are recycled from places nearby.  Local businesses and lots of generous individuals have given us the materials we use to create your unique habitat.  We make sure that the materials have not been treated with any chemicals that could harm or annoy your residents.


How big is it?


Approximately 1.5m by 1.5m and about 1m high.  We dig a shallow hole of about a .25m to accommodate the logs, which make the basement.  We’ll ask you about power lines and water mains before we start digging!  We want to be sure that everyone can make the most of the drawers and observe the wildlife in the habitat, so together with the school caretaker or the person buying the habitat we’ll discuss the location of the habitat and allow enough space around the open sides for you to keep having a peek.


If you have a question that has not been answered here, contact us, either by email or call 07896 561001.












Terms  & Conditions



Meet the Team

Contact Us

© 2013 Bug Storeys Limited. All Rights Reserved. Patent pending.